Privacy Policy

1. Introduction

R.K Marketing Private Limited ("we", "us", "our") is committed to protecting the personal information of all individuals who visit our website at www.rkmarketing.site or engage with our marketing services. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, how we protect it, and your rights under applicable Indian data protection law including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

2. Who We Are

R.K Marketing Private Limited is a professional marketing agency registered in India, operating from 45, RPP Arcade, Sampige Road, near Hallimane Hotel, Malleshwaram, Bengaluru, Karnataka 560003, India. We provide brand strategy, digital marketing, SEO, social media management, content marketing, performance campaigns, market research, and marketing consulting services to businesses across India.

For the purposes of this Privacy Policy, R.K Marketing Private Limited is the data controller responsible for your personal information.

3. Information We Collect

3.1 Information You Provide Directly

When you interact with us — through our contact form, email, phone, or WhatsApp — we may collect the following categories of personal information:

• Full name and job title
• Company name, industry, and size
• Email address and phone number
• WhatsApp number
• Approximate marketing budget
• Business goals and marketing challenges
• Any other information you voluntarily provide

For existing clients, we may also collect: billing and payment information; account credentials for marketing platforms; business performance data shared for campaign purposes; and correspondence records.

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain technical information through cookies and similar technologies:

• IP address and approximate geographic location
• Browser type, version, and language settings
• Operating system and device type
• Pages visited and time spent on each page
• Referring website or search query
• Date and time of your visit
• Links clicked and actions taken on our site

4. How We Use Your Information

We use your personal information only for the purposes for which it was collected or for compatible purposes. Specifically, we use your data to:

• Respond to your enquiries and provide information about our services
• Prepare and deliver marketing proposals and strategy documents
• Deliver, manage, and improve our marketing services
• Send service-related communications and campaign reports
• Process invoices and manage client accounts
• Improve our website, services, and internal processes
• Comply with legal, regulatory, and contractual obligations
• Protect against fraud, misuse, or unlawful activity

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

5. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have given us explicit consent, such as when submitting our contact form
• Contractual necessity: Where processing is necessary to perform a service agreement with you
• Legitimate interests: Where we have a legitimate business interest that does not override your rights
• Legal obligation: Where we are required to process data to comply with applicable law

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:

6.1 Service Providers

We engage trusted third-party service providers who process data on our behalf, including: cloud hosting and storage providers; email and communication platforms; analytics tools (e.g., Google Analytics); advertising platforms (e.g., Google Ads, Meta); and accounting and invoicing software. All service providers are contractually bound to process data only as instructed by us and to maintain appropriate security standards.

6.2 Legal Requirements

We may disclose your information where required by law, court order, or regulatory authority, or where necessary to protect the rights, property, or safety of R.K Marketing Private Limited, our clients, or others.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and the applicable privacy choices available to you.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Please refer to our Cookie Policy for full details on the types of cookies we use, their purposes, and how to manage your cookie preferences.

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include: SSL/TLS encryption for data in transit; access controls and authentication requirements; regular security reviews; and staff training on data protection.

While we take data security seriously, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of a data breach that affects your rights.

9. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following guidelines:

• Enquiry data from non-clients: up to 24 months from last contact
• Client account data: for the duration of the engagement plus 7 years
• Financial and billing records: 8 years as required by Indian tax law
• Website analytics data: up to 26 months (Google Analytics default)

When data is no longer required, we securely delete or anonymise it.

10. Your Rights

Subject to applicable Indian data protection law, you have the following rights regarding your personal information:

• Right to access: Request a copy of the personal data we hold about you
• Right to correction: Request correction of inaccurate or incomplete data
• Right to deletion: Request deletion of your personal data where there is no legitimate reason for us to retain it
• Right to restriction: Request that we restrict processing of your data in certain circumstances
• Right to withdraw consent: Where processing is based on consent, withdraw it at any time
• Right to complain: Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at info@rkmarketing.site with your full name and a description of your request. We will respond within 30 days.

11. Children's Privacy

Our services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact:

R.K Marketing Private Limited
45, RPP Arcade, Sampige Road, near Hallimane Hotel, Malleshwaram, Bengaluru, Karnataka 560003, India
Email: info@rkmarketing.site
Phone: +91-7370282111
WhatsApp: +91-7370282111